MIDDLEHURST GARAGE CORONAVIRUS (COVID-19) UPDATE (01/06/2020)

Normal services resume

Firstly, we hope that you, your friends and your family are well, and we would like to thank you for your continued patience during our temporary showroom closure. As you are aware during this time our sales department has been available online to answer your enquiries, and our Service Department has been operating now for a couple of weeks with reduced staff.

It’s now important more than ever that you can visit our dealership safely, so we’ve been busy adapting new processes to keep you and our colleagues safe. In-line with the recent Government guidelines, I am delighted to announce our Showroom and Forecourt will be fully open from 1st June and you’ll be able to test drive, purchase and take delivery of your new vehicle.

Every precaution has been taken to look after and protect our customers and colleagues, in particular, social distancing will be maintained in customer and colleague areas across the site, there will be regular and enhanced cleaning procedures as well as stringent hygiene protocols with all necessary sanitising products.

To offer peace of mind to our customers, each vehicle will be sanitised using anti-bacterial wipes after work has been completed, or prior to delivery. We have a sanitisation station in the showroom, we are adopting good social distancing measures with 2m navigational markers on the floor to guide you safely through the showroom, protective screens at our service and sales desks, contactless payments where possible and a change in our processes to ensure that your journey with us is as contactless and safe as possible.

In order to adequately maintain social distancing requirements, we are asking customers to contact us before visiting, so that we can limit the number of customers in our dealership at any one time. Whilst you are more than welcome in our dealership please try and limit groups to no more than two people. Finally, if you become unwell or have displayed any of the signs of Coronavirus please help us to keep our working environment safe and stay at home and call us instead.

To find out the full extent of how we intend to operate and make your visit to us as safe as possible, giving you peace of mind, please visit our website for further information.

Please be assured we are doing all we can to ensure the safety of our customers and colleagues at this time and we look forward to welcoming you back to our dealership.

Best Regards,

Andy & Chris Middlehurst

Directors

Yes! We're openService Department 

As of Monday 11th May 2020, our service department is now RE-OPEN, this also includes our parts department. Please contact us today on 01744 26681 or email us service@middlehurst.co.uk if you would like to book your vehicle in.

How we are supporting our customers and changing/adapting our services during Covid-19

  • Complimentary pick-up and delivery service within a 10 miles radius
  • Sanitisation of your vehicle prior to collection once work has been completed
  • One-way system in place in the showroom to and from the service/parts counter
  • 2m social distancing in place
  • Sanitisation station in place in the showroom 

Sales Department

As of Monday 1st June, our sales department’s showroom is now re-open. However if you wish to visit our showroom, appointments are advised and preferred.

  • Online part exchange enquires
  • Online finance quotations and applications (PCP & Hire Purchase)
  • Home vehicle viewings (subject to availability)
  • We can arrange for you a free personalised video to be sent to you via WhatsApp of your chosen vehicle(s) so that you can explore them in more detail
  • If you are happy with a vehicle and you would like to secure it, a £100 deposit is required and we can hold the vehicle for you until it is ready for collection via our contactless delivery service
  • Free of charge contactless delivery service available within a 50 miles radius
  • Solo test drives
  • Sanitation of vehicles prior to test drive and deliveries
  • Sanitation station in place in the showroom
  • 2m social distancing in place
  • Perspex screens fitted at sales desks

For all sales enquires/video requests/assistance during the COVID-19 lockdown please contact our sales department on 01744 26681 or email us sales@middlehurst.co.uk

As mentioned previously we are continuing to follow government guidelines, which are changing all the time. For more information please visit www.gov.uk/coronavirus 

Yours Sincerely,

Andy Middlehurst 

Managing Director

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At Middlehurst, we deliver the best levels of service and care

Middlehurst is a family run firm through three generations and have an excellent reputation. Our friendly and inviting showroom is a fine setting in which to browse for your new vehicle.

Each member of the Middlehurst Garage sales team delivers the best levels of service and care, possessing knowledge and experience to answer your questions. We are happy to guide you around our dealership, identifying all the attributes of the vehicles we have available.

The experience and friendly customer service we offer at our dealership in St Helens guarantees you will not leave disappointed. If you’re considering a purchase or need support for your current vehicle please contact us

More About Us
Servicing, Parts, Manufacturers Warranty and Bodyshop

Our service team have been servicing vehicles for over 50 years. Not only is our service second to none, but we are competitive on price too. All of our work is guaranteed so you can rest assured that you are in good hands with Middlehurst.

We are fully trained and qualified Nissan Authorised Repairers and can carry out all servicing, MOT and body shop repairs on your vehicle both in and out of your warranty period. 

Here are Middlehurst were the only authorised sales and service dealers outside of Japan for the R33 Skyline GTR and R34 Skyline GTR. Today we still care for the Nissan GTR family providing information, servicing and parts for these specialist vehicles.

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